Customer Service Representative
Customer Service Representative - Veterinary & Pet Services
Are you passionate about animals and dedicated to providing excellent customer care for pets and their owners? Join our team as a Customer Service Representative in the Veterinary & Pet Services industry, where your passion for animals meets your exceptional people skills. We're on the hunt for someone who can juggle phone calls, emails, and a bit of puppy love all at once.
Responsibilities:
- Master the art of phone juggling by answering and managing multiple calls, retrieving voicemails, and handling transfers like a pro.
- Keep our paperwork game strong by printing, preparing, and organizing examination sheets and health certificates.
- Show off your tech-savvy side with veterinary software, Windows, and Google Workspace.
- Manage the clinic's email like a boss, handling inquiries, lab results, and more.
- Be the mail maestro, managing outgoing communications and maintaining client records.
- Handle cash, checks, and credit cards with precision and end the day with a balanced drawer.
- Welcome customers with a smile and guide them to the right service.
- Resolve customer complaints with grace and keep records in our EMR.
- Fax, scan, copy, and print like it's second nature.
- Receive deliveries, manage special orders, and keep the shelves stocked.
- Keep our reception area clean and organized, like a tidy oasis in a bustling pet world.
Requirements:
- Sit, stand, walk, and lift up to 50 lbs. while maintaining a friendly demeanor.
- Follow established procedures and work independently when needed.
- Communicate effectively, both verbally and in writing, with customers and colleagues.
- Thrive in an indoor, air-conditioned environment.
Education:
- High school diploma or GED required.
- Strong language skills for reading, writing, and presenting information.
- Basic math skills for handling transactions and measurements.
- Problem-solving abilities to tackle any challenge that comes your way.
- Comfort with computers, especially Windows-based software.
Join our team and make a difference in the lives of pets and their owners. If you're ready to bring your passion for animals and customer service together, we can't wait to meet you!
Are you passionate about animals and dedicated to providing excellent customer care for pets and their owners? Join our team as a Customer Service Representative in the Veterinary & Pet Services industry, where your passion for animals meets your exceptional people skills. We're on the hunt for someone who can juggle phone calls, emails, and a bit of puppy love all at once.
Responsibilities:
- Master the art of phone juggling by answering and managing multiple calls, retrieving voicemails, and handling transfers like a pro.
- Keep our paperwork game strong by printing, preparing, and organizing examination sheets and health certificates.
- Show off your tech-savvy side with veterinary software, Windows, and Google Workspace.
- Manage the clinic's email like a boss, handling inquiries, lab results, and more.
- Be the mail maestro, managing outgoing communications and maintaining client records.
- Handle cash, checks, and credit cards with precision and end the day with a balanced drawer.
- Welcome customers with a smile and guide them to the right service.
- Resolve customer complaints with grace and keep records in our EMR.
- Fax, scan, copy, and print like it's second nature.
- Receive deliveries, manage special orders, and keep the shelves stocked.
- Keep our reception area clean and organized, like a tidy oasis in a bustling pet world.
Requirements:
- Sit, stand, walk, and lift up to 50 lbs. while maintaining a friendly demeanor.
- Follow established procedures and work independently when needed.
- Communicate effectively, both verbally and in writing, with customers and colleagues.
- Thrive in an indoor, air-conditioned environment.
Education:
- High school diploma or GED required.
- Strong language skills for reading, writing, and presenting information.
- Basic math skills for handling transactions and measurements.
- Problem-solving abilities to tackle any challenge that comes your way.
- Comfort with computers, especially Windows-based software.
Join our team and make a difference in the lives of pets and their owners. If you're ready to bring your passion for animals and customer service together, we can't wait to meet you!
Employment Type:
Full Time
Compensation:
$16.00 to
$20.00
/ Hourly
To begin the application process, click Apply