Essential Duties • Assist with the coordination and scheduling of Kokokahi Business Center counseling sessions • Process program and member enrollment/registration, renewals, and engagement • Assist with the scheduling and production of Kokokahi program and member Success Stories • Manage all program and member data in CRM • Handle customer service and program and member communication. • Plan program and member networking and appreciation events. • Work with other departments to ensure that Kokokahi programs are properly administered • Assist in the development of new strategies to improve program and member recruitment and retention • Prepare market comparisons, industry trends, rates and services for programs. • Provide administrative support as needed.
