Full-time Night Auditor

About Us:
Waikiki Beachside Hostel is a fun, social, and welcoming hostel just a block from Waikiki Beach. We host travelers from around the world and focus on creating a safe and memorable guest experience. If you enjoy independent overnight work, helping others, and being part of an international atmosphere, this might be the perfect fit for you!

Schedule:

• Full-time (40 hours/week)

• Shift: 10:00 PM – 7:00 AM

• Must be available to work weekends and holidays

Benefits:

• Medical, dental, and vision insurance

• 401(k) options

• PTO

• Friendly, multicultural work environment

Key Responsibilities:

• Act as overnight receptionist and front desk support

• Ensure security and safety of the property overnight

• Handle check-ins, check-outs, and reservation-related tasks

• Monitor and assist guests with after-hours needs and concerns

• Open and set up common areas (e.g., kitchen, coffee making) in the morning

• Brew morning coffee for guests

• Perform in-house laundry assistance for guest towels and hostel supplies

• Verify guest status and occupancy (ensure all guests are properly checked in and paid)

• Mark no-shows and update booking platforms accordingly

• Support cleanliness and readiness of shared spaces

• Respond to phone calls, emails, and messages as needed

Qualifications:

• Prior front desk, hotel/hostel, or security experience is a plus

• Experience with PMS (Cloudbeds preferred) is helpful but not required

• Must be reliable, detail-oriented, and comfortable working alone overnight

• Strong communication and problem-solving skills

• Positive attitude and ability to stay calm under pressure

• Ability to manage time efficiently and stay organized