The Clinic Support Staff Supervisor is administratively and professionally responsible for direct and indirect supervision of Medical support staff, assistance with the improvement of priority clinical outcome measures by support staff, coordination of health profession students in the clinical areas, and development of efficient electronic workflow processes within the context of the Patient Centered Health Care Home (PCHCH).
The Clinic Support Staff Supervisor ensures the stewardship of clinic resources and assists with scheduling of staff to meet the needs of the clinic and clients. Responsible for proactive panel management for the Providers within the clinic. Responsible for maintaining an environment that provides care and safety of patients and team members. Implements policies that support the effective and efficient operation of the clinic and makes recommendations for updates/changes/new policies and procedures. This position reports to the Director of Clinical Operations (DCO) and will work collaboratively with the medical team to ensure smooth functioning of all clinical operations.
Mission Statement: Waimnalo Health Center (WHC) is committed to providing the highest level of primary and preventive health services, with special attention to the needs of Native Hawaiians and the medically underserved, and improving the health and wellness of individuals and their `ohana regardless of their ability to pay.
We are seeking a dedicated, talented and team-oriented Clinic Support Staff Supervisor to join our `ohana (family) to support our mission and values. We offer competitive wages, excellent benefits and a great working environment.
Malama (stewardship) - We listen to people with our full attention, seeking to know them and understand their healthcare and wellness needs and aspirations for themselves, their family and the Waimnalo community. We will respond, to the best of our abilities, as caring, compassionate, engaged and professional partners in healthcare.
`Ohana (family) - We believe that wellness embraces the whole family and we welcome their participation in the healthcare of their loved ones. Our belief extends to the Waimnalo community-at-large where we build the foundation of good health and wellness for everyone, and we seek collaborative partners who share our values and vision.
Pono(rightness and balance) - We know that quality healthcare starts with people’s trust in our services and the excellence of our care for them and the resources entrusted to us to meet their needs. We are committed to maintaining their trust by treating people with respect and confidentiality, and by being open about our organizational practices and results, seeking to continuously improve our work.
Employment Type: Full Time