The Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff on maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage/rotation and unloading food and equipment deliveries.
QUALIFICATION STANDARDS
Education & Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical requirements:
Long hours sometimes required.
Flexible and long hours sometimes required. Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Ability to withstand temperature variations, both hot and cold.
General Requirements:
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Kaimana Beach Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Kaimana Beach Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
DUTIES & FUNCTIONS
Fundamental Requirements:
Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment.
Sorting, stacking and prewashing all banquet plate ware, flatware and glassware. May include remote staging areas away from the dishwashing rooms.
Assist with unloading food and equipment deliveries and ensuring they are properly rotated and stored in the right place.
Responsible for organizing and cleaning storage areas.
Assist with training new associates.
Assist on preventing cross contamination of food storage. Ensuring storage surfaces are clean.
Ensure that food is to be stored properly using the Hazard Analysis Critical Control Point.
Transportation of soiled plate ware, flatware and glassware from event space to dishwashing areas.
Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation.
Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
Keep management informed of shortage of equipment and supplies.
Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
Knowledge of proper safe handling techniques for all chemicals used.
Report any faulty equipment to management immediately.
Empty garbage from the Food and Beverage areas into the hotel dumpster.
Know the location and operation of all fire extinguishing equipment.
Practice safe work habits at all times to avoid possible injury to self or other employees.
Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.
Follow all sanitation standards.
Assist in the set up and breakdown of the restaurant buffet as required.
Assist Banquets and outlets by supplying china, glass, and silver as required by business demand.
Prepare set up and breakdown of the associate cafeteria and family meal
